Privacy Policy

Last updated: June 30, 2026

Byte Boss LLC ("ByteBoss," "we," "us," or "our") operates the website at byteboss.ai and provides AI-powered receptionist, missed-call recovery, appointment scheduling, SMS communication, and lead automation services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website or use our Services.

By using our website or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or Services.

1. Information We Collect

Information you provide directly:

• Name, email address, phone number, and business information submitted through contact forms, booking widgets, or demo requests.
• SMS messages and responses exchanged through our AI-powered communication system.
• Appointment scheduling information, including preferred dates, times, and service details.
• Payment information processed through our third-party payment processors (we do not store full card numbers).

Information collected automatically:

• Website usage data, including pages visited, time on site, referring URLs, and click behavior, collected via Google Analytics.
• Device and browser information, IP address, and approximate geographic location.
• Cookies and similar tracking technologies used to improve site functionality and analyze traffic (see Section 6).

Information collected through our AI Services:

• Call metadata and missed-call records.
• SMS conversation transcripts generated through automated AI responses.
• Lead qualification data captured during automated interactions.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our AI-powered Services.
• Respond to missed calls and send automated SMS follow-up messages on behalf of our business clients.
• Schedule and confirm appointments.
• Qualify leads and route inquiries to the appropriate business.
• Process payments and maintain billing records.
• Send transactional communications related to your service, bookings, or account.
• Send marketing communications, subject to your consent and applicable law (see Section 5).
• Analyze website traffic and user behavior to improve our website and Services.
• Comply with legal obligations and enforce our Terms of Service.

3. AI-Powered Services Disclosure

Our Services use artificial intelligence technologies, including large language models, to automate responses to missed calls, qualify leads, and assist with appointment scheduling. These AI interactions are generated automatically and may be processed by third-party AI providers, including OpenAI. Conversations may be reviewed by ByteBoss staff to improve accuracy and service quality.

AI-generated responses are not a substitute for professional advice. ByteBoss does not guarantee the accuracy of AI-generated content and is not liable for decisions made based on automated communications.

4. SMS Communications and TCPA Consent

By providing your phone number and consenting to receive SMS communications from a ByteBoss-powered business, you agree to receive automated text messages, including missed-call follow-ups, appointment reminders, lead qualification messages, and service-related notifications. Message frequency varies. Message and data rates may apply.

Opt-out: You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive a single confirmation message. You may re-subscribe at any time by replying START.

Help: Reply HELP to any SMS message for assistance, or contact us at info@byteboss.ai.

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state laws governing automated SMS communications. We do not sell or share your phone number with third parties for their own marketing purposes.

5. Email Communications and CAN-SPAM

If you subscribe to marketing emails or submit your email address through our website, you consent to receive promotional communications from ByteBoss. We comply with the CAN-SPAM Act. Every marketing email we send includes:

• A clear identification that the message is from ByteBoss.
• Our physical mailing address.
• A working unsubscribe mechanism.

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email or by contacting us at info@byteboss.ai. Unsubscribing from marketing emails does not affect transactional or service-related communications.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website and collect analytics data. Specifically:

• Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data such as pages viewed, session duration, and traffic sources. This data is aggregated and anonymized. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
• Essential cookies: Required for website functionality, such as session management and security.

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Third-Party Service Providers

We share information with third-party service providers only as necessary to deliver our Services. These providers are contractually obligated to protect your data and may not use it for their own purposes. Our key providers include:

• GoHighLevel: CRM, pipeline management, appointment scheduling, and marketing automation.
• OpenAI: AI language model processing for automated responses and lead qualification.
• Google: Analytics (Google Analytics) and productivity services (Google Workspace).
• Microsoft: Cloud infrastructure and productivity services.
• Payment Processors: Secure payment processing for subscription and service fees. We do not store full payment card details.
• Vercel: Website hosting and content delivery.

We do not sell your personal information to third parties for their own marketing purposes.

8. Data Retention

We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it in accordance with our data retention schedule. SMS conversation records are retained for up to 24 months unless you request earlier deletion.

9. Your Rights (Virginia CDPA)

If you are a Virginia resident, the Virginia Consumer Data Protection Act (CDPA) grants you the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate personal data.
• Deletion: Request deletion of personal data we hold about you.
• Portability: Request a portable copy of your data.
• Opt-out of targeted advertising: We do not currently engage in targeted advertising based on personal data profiles.

To exercise these rights, contact us at info@byteboss.ai. We will respond within 45 days as required by Virginia law.

10. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

12. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of our website or Services after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: