Terms of Service

Last updated: June 30, 2026

These Terms of Service ("Terms") govern your access to and use of the website at byteboss.ai and the services provided by Byte Boss LLC ("ByteBoss," "we," "us," or "our"), including our AI-powered receptionist, missed-call recovery, appointment scheduling, SMS automation, lead qualification, and related services (collectively, the "Services").

By accessing our website or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our website or Services.

1. Eligibility

You must be at least 18 years of age and have the legal authority to enter into binding agreements to use our Services. By using our Services, you represent and warrant that you meet these requirements and that all information you provide is accurate and complete.

2. Description of Services

ByteBoss provides AI-powered automation services for local service businesses, including:

• Automated missed-call detection and SMS follow-up.
• AI-powered lead qualification via two-way SMS conversation.
• Appointment scheduling and calendar integration.
• Staff notifications and CRM-ready lead summaries.
• Review request automation following service completion.
• Dashboard reporting on calls recovered, appointments booked, and revenue impact.

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice.

3. AI-Powered Services

Our Services use artificial intelligence, including large language models provided by third parties such as OpenAI, to generate automated responses and communications. You acknowledge and agree that:

• AI-generated responses are automated and may not always be accurate, complete, or appropriate for every situation.
• ByteBoss does not guarantee the accuracy, reliability, or fitness for purpose of any AI-generated content.
• You are responsible for reviewing AI-generated content before acting on it and for ensuring that communications sent through our Services comply with applicable laws.
• AI interactions may be reviewed by ByteBoss staff to improve service quality.

4. SMS Communications and TCPA Compliance

By enabling SMS features through our Services, you (as the business client) represent and warrant that:

• You have obtained all required consents from your end-users to receive automated SMS communications, as required by the Telephone Consumer Protection Act (TCPA) and applicable state laws.
• You will maintain records of consent and honor opt-out requests within the legally required timeframes.
• You will not use our Services to send unsolicited, deceptive, or unlawful SMS communications.
• You understand that message and data rates may apply to end-users receiving SMS messages.

ByteBoss is not responsible for TCPA violations arising from your failure to obtain proper consent or your misuse of our SMS features.

5. Appointment Scheduling

Our appointment scheduling features connect to your calendar and booking systems. You are responsible for maintaining accurate availability, honoring confirmed appointments, and notifying affected parties of any cancellations. ByteBoss is not liable for scheduling errors arising from inaccurate calendar data you provide or system outages outside of our control.

6. User Responsibilities and Acceptable Use

You agree not to use our Services to:

• Violate any applicable federal, state, or local laws or regulations.
• Send spam, unsolicited messages, or communications to individuals who have not consented.
• Impersonate any person or entity or misrepresent your affiliation.
• Interfere with or disrupt the integrity or performance of our Services.
• Attempt to gain unauthorized access to our systems or third-party systems.
• Use our Services for any purpose that competes with ByteBoss without our written consent.
• Collect or harvest personal data from our Services without authorization.

7. Accounts and Access

If you create an account to access our Services, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at info@byteboss.ai of any unauthorized use of your account. ByteBoss is not liable for any loss arising from unauthorized use of your credentials.

8. Payment Terms

Fees for our Services are as set forth in your service agreement or order form. Unless otherwise specified:

• Subscription fees are billed in advance on a monthly or annual basis.
• All fees are non-refundable except as required by law or as expressly stated in your service agreement.
• We reserve the right to suspend Services for non-payment after reasonable notice.
• Payment is processed through our third-party payment processors. We do not store full payment card details.

9. Intellectual Property

All content, software, technology, trademarks, and intellectual property on our website and within our Services are owned by Byte Boss LLC or our licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes only. You may not copy, reproduce, distribute, modify, or create derivative works of our Services or content without our express written consent.

10. Third-Party Services

Our Services integrate with third-party platforms including GoHighLevel, OpenAI, Google, Microsoft, and payment processors. Your use of these integrations is also governed by the third parties' own terms of service and privacy policies. ByteBoss is not responsible for the availability, accuracy, or conduct of third-party services.

11. Confidentiality

Each party agrees to keep confidential any non-public information of the other party disclosed in connection with the Services. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. BYTEBOSS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AI-GENERATED CONTENT IS PROVIDED WITHOUT WARRANTY OF ACCURACY OR COMPLETENESS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BYTEBOSS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE FEES YOU PAID TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless Byte Boss LLC and its officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party right, including without limitation TCPA, CAN-SPAM, or privacy rights; or (d) any claim that your content or communications caused damage to a third party.

15. Termination

Either party may terminate the Services by providing written notice as specified in your service agreement. ByteBoss may suspend or terminate your access immediately if you violate these Terms or use our Services in a manner that poses legal or reputational risk to ByteBoss. Upon termination, your right to use the Services ceases immediately. Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law survive termination.

16. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the state and federal courts located in Arlington County, Virginia.

Before initiating formal legal proceedings, both parties agree to attempt to resolve disputes in good faith through direct negotiation for a period of at least thirty (30) days.

17. Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page with a new "Last updated" date, and where appropriate, by email. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Terms.

18. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreement or order form, constitute the entire agreement between you and ByteBoss regarding the Services and supersede all prior agreements and understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

19. Contact Us

Questions about these Terms? Contact us: